IT Support

IT Support from Ensign

For small businesses, developments in IT and telecommunications such as Voice over IP, Wireless LAN and Radio Frequency ID and increasing pressure for secure, yet open network access can be a real nightmare. Added to this is the on-going problem of recruiting and retaining suitable IT staff in this area. In response to existing customer's needs, we have offered a managed or IT support service to our customers since 2000.

Flexible service levels

Ensign is a leading WLAN, network and security specialist and is accredited by the industry leaders such as Cisco and Trapeze. Ensign provides different levels of support based on our customer's infrastructure, culture and business critical operations.

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Ensign's IT support services can cover all aspects of a customers' network:

• Design and installation of IT services including servers and operating systems.
• On demand IT services providing server and workstation support for changes and additions to the IT infrastructure.  For ease of use, these can be purchased in blocks of hours that the customer can call off as and when they require them.
• Network hardware setup, configuration and monitoring. Items including switches, routers, firewalls, ADSL routers, etc
    

Who uses the Ensign IT support service?

Customers of the IT support service have evolved out of Ensign's roots in cabling. All of our customers have come by word of mouth as Ensign has never promoted or advertised these services. The IT support Dorset based customers are:

How can your organisation benefit from Ensign's IT support services?

The IT support service from Ensign can improve your organisation's operating efficiency:

• Bridge staff knowledge gaps
• Save on recruitment/retention of expensive IT staff
• Flexibility of the service allows you to rely on Ensign resource during busy times, and save on IT costs during seasonal quiet times
• Maintain cutting edge IT infrastructure - Ensign has experience and expertise in a number of IT systems and can assist customers to migrate/integrate existing systems.

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