Retailer Challenges

The modern consumer is demanding, shifting loyalty to competitive brands when expectations are not met. The 2020 Gartner Retail CIO Report ranked ‘customer experience’ as the number one priority for improvement. To remain competitive, and in many cases survive the shift to online, retailers need to create immersive smart stores, providing great customer experiences while improving store efficiencies and empowering store assistants to adequately satisfy customer demand

 

Retailer Concerns
 

•    Inability to pre-empt customer needs 
•    Remaining relevant in a highly competitive space
•    Brexit impact on production, cost & lead times
•    Inability to influence customer buying behaviour
•    Poor store floor planning costing money
•    Lack of staff technology to meet customer needs

Smart Store Benefits
 

•    Visibility of ‘In Store’ journeys for real-time promotion
•    Rich data enabling informed planning decisions
•    Connected stores via a single platform & dashboard
•    Zero WiFi dead-spots keeping customers engaged
•    Optimise store layout to better engage customers
•    Retain your competitive edge with a smart store  

Smart Store Success Stories

JLP                                                  Sainsburys                                                  The Range logo

Smart Office

powered by Ensign

Create your future ready store to meet customer demand and remain competitive. With a fully connected store and real-time access to customer data and behaviour analysis, improve your operational efficiency while planning smart and targeted customer promotions, driving customer loyalty and overall store performance. With location analysis for Covid-19 track and trace compliance your store can be truly smart
 

Data Capture scanners can track product location, and be fully integrated with your inventory management system, optimising back-end performance in your warehouse and distribution centre

Smart Store Assets

Retail Shopper Vision Study

 Do you understand the most important in-store experience factors which influence the behaviour of your customers?

Download our Study Results

Can Technology Save the High Street

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Read Our Blog

Smart Store Overview

Learn how Ensign’s Smart Store Solution can help improve the customer experience in your store
 

Download Our Solution Overview

Build Your Own Smart Store

Visibility and Analytics

Work smarter by leveraging location specific analytic data, to create personalised engagements and increase customer satisfaction

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Management

Leverage technology, optimising real-time management of data, users, and devices - improving your productivity levels

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Mobility

Empower Store Assistants to make faster shop floor decisions to meet your business and customer demand, while improving productivity and efficiency across your store 

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Connectivity

Connect your users and your stores seamlessly to your network, improving store management and your Customers Experience at the same time 

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Visibility and Analytics

Location Sevices

The ‘Meridian’ location analytics solution from Aruba correlates location data from the network, presenting it back to you enabling intelligent and informed business decisions to be made

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Client WIFI Portals

Fully branded, secure Wi-Fi customer portals, using the Wi-Fi Spark platform. Connect, Analyse, Engage, driving new revenue streams and building visitor and guest loyalty

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Management

Mobile Device Management 

Simplify business and device operations across a single platform, with MDM from SOTI. Manage and control your mobile device estate, providing insight and analysis of your business data ensuring all devices are working optimally. Eliminate costly manual time and associated human error, whilst increasing uptime and performance of essential data capture mobile devices

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Managed Network

A single user dashboard, via Aruba Central, providing pro-active alerting, machine learning automation and centralised management of your end-to-end network estate, including your office based and remote worker employees, ensuring systems are operating at optimum levels while working as efficiently and as secure as possible

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Mobility

Mobility Solutions

Industry leading Auto Identification, Data Capture and Mobile Print, from Zebra, improving your manufacturing plant efficiency and productivity by empowering your workforce, and presenting you with business-critical data you can act on in an instant

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Connectivity

WAN and SD-WAN


High capacity, low latency WAN connectivity infrastructure, using a combination of fibre, copper, and cellular connectivity. When overlayed with SD-WAN (Software Defined) your businesses can unify the management and control of your WAN connections, optimising connectivity across multiple branches and improving your total cost of connectivity ownership

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Wireless Networks

High performance, enterprise grade Aruba Wireless providing connectivity your edge devices and IoT sensors; capturing business critical data throughout the manufacturing process

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