Secure Business Network Solutions

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01202 084184

24x7 Network Support

Your Wireless LAN (WiFi) is the backbone of your business; secure, reliable & high-performance networking is nothing short of essential


Ensign provide bespoke network support and network maintenance packages to a broad range of businesses, from small and medium-sized enterprises to large blue chip organisations.

Our network support packages have been designed to act as a safety blanket for businesses whose networks form the foundation of what they do.

Our network support, managed wireless network and consultancy services provide business clients with the convenience of a single management and support partner who can effectively troubleshoot and deal with any unexpected network issues, ensuring consistent network performance, minimising downtime and increasing workforce productivity.  

Through offering a variety of managed network support services, our customers are able to hand as much or as little control of their network to us as they wish. We believe that this degree of flexibility ensures that our customers receive custom network support services based only on their specific infrastructure requirements and business critical operations.

Why opt for outsourced Network Support?

There are many challenges which can affect the smooth operation of internal IT, many of which can be simplified or eliminated through professional services.

  • Expense -­ It is often more cost-effective to outsource network support and management as opposed to hiring a permanent resource, especially where budget maybe better-allocated towards hardware upgrades or network improvements.
  • Knowledge -­ Two heads are invariably better than one, and with an Ensign managed support package you get twice the expertise for a fraction of the cost of a permanent in-house IT resource.
  • Peace-of-mind ­- It has been said that you can’t put a price on peace-of-mind, but by outsourcing your business network management and support, that is precisely what you can expect. Knowing that our support team have your business covered allows internal resources to be reallocated onto more pressing or important tasks.
  • Risk Reduction -­ Our support team ensure that any network issue is mitigated rapidly and effectively, greatly reducing any potential longer-term impact to your business operations or the service you provide to your customers.
  • 24x7 Availability - We provide around-the-clock network support for total peace-of-mind.

Flexible Network Support & Managed Services 

As a business that depends on communications, we understand the importance mission-critical wireless networks and the need to reduce downtime to an absolute minimum.

Ensign’s tailored network support portfolio hands our customers a broad range of support options which can be tweaked to suit the exact requirements of your business, ­whether you require a fully managed service or support on an ad-hoc basis, we can help. Comprehensive and totally customisable network support packages from Ensign are all you need to ensure your enterprise WiFi is kept running at peak performance.

Ensign Network Services include:

  • Network uptime SLAs
  • 2-hour response time
  • Onsite or remote management diagnostics
  • Wireless RF surveying 
  • Wireless LAN (WiFi) health checks
  • Post network installation support
  • Network commissioning 
  • Managed network support options

Ensign IT Network Support Services include:

Ad Hoc Technical Assistance

To supplement our professional IT and managed service contracts, Ensign offer an ad hoc support framework for those businesses who require less comprehensive support. If your enterprise network is managed in-house, Ensign’s ad hoc IT support service can be the perfect solution as and when more expertise is required.

Our experienced technical team are available on an hourly call-off basis, offering our expertise to suit your budget and service requirements.

Hardware Replacement / Swap-Out Support Services

Depending on your particular business requirements, Ensign offers a 2 hour replacement service on network hardware.

24x7 Network Support Services

We pride ourselves on offering an entirely bespoke network support service. At Ensign, we believe that the support requirements should be set according to the needs of the customers, not the other way around. The knowledge and expertise of our technical team ensures that any network issues, large or small, is mitigated before your business is affected.

Managed Remote Monitoring

Leading to a more efficient and productive business, outsourced remote network monitoring can have significant benefits for the health and productivity of your wireless network. Ensign’s remote monitoring services ensure a rapid response to network events, affording you the peace-of-mind that your IT infrastructure is in the safe hands of experienced professionals.

Remote Network Management

Heavy reliance on IT and wireless network infrastructures is increasingly common. The adoption of new technologies alongside an ever-growing threat landscape has resulted in a real need for comprehensive and professional remote network management. Outsourcing the management of your enterprise wireless LAN can help to reduce in-house costs and time spent identifying and fixing unexpected faults.

Why select Ensign Communications to support your network?

Our network support solutions cover a broad range of network architectures, which can include WAN, LAN, WLAN, Next Generation Network Security, Cloud Computing as well as Mobile Computing and Barcode Data Capture.

Multi-vendor networking and network security accreditations and expertise

Vendor agnostic support, monitor and manage any network, mixed or unified.

2-hour response SLA’s

24x7 support operations centre

Highly qualified and accredited field service engineers
 

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Proud to Work With

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