Desk Based Client Manager

Type: Desk Based Client Manager

Location: Bournemouth

Experience: Minimum 1-2 years sales experience

Start Date: ASAP

Added: 18/Oct/2021

BACKGROUND

Ensign is a mid-market leader in Enterprise Mobility Technology, providing a suite of value added solutions including:

  • MOBILE COMPUTING
  • WIRELESS LAN
  • IAAS & SAAS
  • AUTO IDENTIFICATION + DATA CAPTURE
  • NETWORK SECURITY
  • MANAGED SEVICES
  • CONSULTANCY
  • ANALYTICS

Ensign operate UK wide with many blue chip clients across both the UK and the EU.

As a well-established company with more than 30 years experience, Ensign has the skill and experience in providing end-to-end communications solutions to answer the most sophisticated business needs. We hold the highest levels of accreditation with the world’s leading ICT technology suppliers – enabling us to provide our clients with the best advice, technology, commercial flexibility and managed service capability required to transform their communications environment.

This role is an exciting opportunity for a self-motivated professional who wants to develop their own career in a fast moving, growing entrepreneurial organisation.

 

PURPOSE

To drive and deliver new revenue streams by contacting existing clients to inform them about our products and services.  To support the field-based team by developing relationships with our key clients and managing smaller projects on their behalf.  To help convert our current transactional customers into high value managed service partners and to help improve the overall experience of Ensigns clients.

 

PRIMARY FOCUS OF THE ROLE

The Desk Based Client Manager is required to build relationships with existing clients to generate new business opportunities, manage our client’s small orders and support our field-based team with their clients to drive our ambitious growth plans. The Desk Based Client Manager’s key focus is about analysing the client’s current situation and business requirements through awareness, empathy and questioning. They will have the ability to influence clients to use the Ensign’s portfolio of solutions through articulating value add and building key relationships across the customers organisation.

In exchange, you will report directly into the Sales Director and we will offer all the support, development and regular coaching needed as part of a brilliant team. If you wish, we will provide a defined roadmap to become a successful field-based Client Manager in an exciting industry.

In conjunction the role will require a great deal of collaboration across the business to help deliver efficient processes to support a wider desk-based function account management function.

 

REQUIRED EXPERIENCE

  • Professional training either through previous company or other recognised accreditations e.g. (Pareto Law).
  • Experience of sales fundamentals and strategic account management techniques.
  • Able to demonstrate experience of working in the Networking, SaaS, Cloud Computing or systems integration sectors
  • Able to demonstrate the ability to continuously meet or exceed against a sales target